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Fenty Beauty Shipping Information

Below are the free shipping offers available on FentyBeauty.com.

  • FREE Standard 3-Day Shipping on all U.S. merchandise orders $50 and over (excluding taxes).
  • FREE 2-Day Shipping on all U.S. merchandise orders $75 and over (excluding taxes). 
Standard 3-Day Shipping
(Orders $50 & Over)

2-Day Shipping
(Orders $75 & Over)

Standard 3-Day Shipping
(Orders Under $50)
2 Day Shipping 1 Day Shipping
FREE FREE $5.95 $10.95 $16.95

Important Holiday Shipping Information

Valid on U.S. orders shipping to the continental U.S., Alaska and Hawaii. We apologize, U.S. holiday delivery cannot be guaranteed. If you have a specific delivery date in mind, please select an expedited shipping method. For holiday delivery by Monday, December 24th, 2018, shipping cutoff times are as follows:

Standard 3-Day shipping orders for Alaska and Hawaii must be placed by December 13th, 11:00am EST;
Standard 3-Day shipping orders for continental U.S. must be placed by December 17th, 11:00am EST;
2-Day shipping orders must be placed by December 20th, 2:00pm EST;
1-day shipping orders must be placed by December 21st, 2:00pm EST.

All orders ship Monday through Friday, excluding federal holidays within the United States.

Shipping Costs + Delivery Times

Orders must be placed by 12pm EST to start processing on the same day. Processing time usually takes 1-2 business days. Delivery times are based on orders placed between Monday – Friday.

Shipping Method Costs Total Delivery Time (including processing time)
Standard 3-Day Shipping
(Orders $50 & Over)
FREE 4-8 business days
(up to 21 days for APO/FPO/DPO Military Addresses)
2-Day Shipping
(Orders $75 & Over)
FREE 3 - 4 business days
Standard 3-Day Shipping
(Orders Under $50)
$5.95 4-8 business days
(up to 21 days for APO/FPO/DPO Military Addresses)
2 Day Shipping $10.95 3 – 4 business days
1 Day Shipping $16.95 2 – 3 business days

If your order contains a hazmat item (e.g., nail polish, pressurized spray cans, etc.), it must ship ground Standard 3-Day Shipping (4-8 days total delivery time).

Orders must be placed by 12pm EST Monday – Friday to start processing on the same day. Processing time usually takes 1 business day. Delivery times are based on orders placed between Monday and Friday. FentyBeauty.com offers FREE Standard 3-Day Shipping on all U.S. merchandise orders $50 and over (excluding taxes). Select items considered hazmat (hazardous materials) are restricted and must be shipped with Ground Service. Orders $50 and over always ship Standard Ground Shipping for free—no promotion code needed. For shipments totaling less than $50, there is a delivery charge of $5.95 for Standard 3-Day Shipping. Our standard shipping option is Standard 3-Day Shipping.

Hawaii, Alaska + Puerto Rico

For shipments to Hawaii, Alaska, and Puerto Rico, we offer 2 Day and 1 Day shipping services. We regret that we are unable to ship restricted (hazmat) items to Hawaii, Alaska, or Puerto Rico.

P.O. Box

If you are shipping to a U.S. P.O. Box, we offer UPS SurePost service free on orders $50 and over.

International Shipping

We ship international orders through DHL Express and DHL eCommerce. Where available, you will be able to select your preferred shipping method at checkout. Shipping costs are calculated based on the size, weight and destination country of your package once you begin the checkout process. For your convenience, the shipping costs provided included all import duties, taxes and applicable fees.

All orders ship Monday through Friday, excluding federal holidays within the United States.

FentyBeauty.com currently accepts orders from the following locations:

Andorra French Guineau Papua New Guinea
Anguilla French Polynesia Poland
Antigua and Barbuda Germany Portugal
Antilles Gibraltar Puerto Rico
Argentina Greece Reunion Islands
Aruba Greenland Romania
Australia Granada Russia
Austria Guadeloupe Saint Eustatius and Saba
Bahamas Guernsey Samoa
Bahrain Guyana San Marino
Barbados Haiti São Tomé and Príncipe
Belgium Hong Kong Serbia
Belize Hungary Slovakia
Bermuda Iceland Slovenia
Bonaire Ireland Solomon Islands
Brazil Isle of Man South Africa
British Virgin Islands Israel South Korea
Bulgaria Italy Spain
Burundi Jamaica St. Kitts and Nevis
Canada Japan St. Lucia
Canary Islands Kuwait St. Martin
Cape Verde Latvia St. Pierre et Miquelon
Cayman Islands Liechtenstein St. Vincent and the Grenadines
Central Africa Republic Lithuania St. Bartholemy
Chile Luxembourg St. Eustatius
Colombia Macau St. Martin
Congo Malta Suriname
Croatia Marshall Islands Swaziland
Curacao Martinique Sweden
Cyprus Mayotte Switzerland
Czech Republic Mexico Tajikistan
Denmark Micronesia Timor-Leste
Djbouti Monaco Tonga
Dominica Montserrat Trinidad and Tobago
Egypt Morocco Turkey
Equatorial Guinea Namibia Turks and Caicos
Eritrea Nauru Tuvalu
Estonia Netherlands, The United Kingdom
Falkland Islands New Caledonia Vanutau
Faroe Islands Norway Venezuela
Fiji Palau Virgin Islands
Finland Palau Wallis and Futuna
France Panama Zambia

 

DHL eCommerce – Parcel Direct (Tax + Duties Pre-Paid)

  • Delivery is approximately 6-10 business days after the time of shipment
  • Pre-paid duties and taxes at checkout (DDP), no additional charges upon delivery
  • Package is traceable and your shipping confirmation will include tracking information
  • Package can be tracked at http://webtrack.dhlglobalmail.com/
  • Delivery will be made by a local carrier

DHL eCommerce – Parcel Priority (Tax + Duties Un-Paid)

  • Delivery is approximately 8-12 business days after the time of shipment
  • Duties and taxes are un-paid, customer is responsible for duties, taxes & fees upon delivery
  • Package is traceable and your shipping confirmation will include tracking information
  • Package can be tracked at http://webtrack.dhlglobalmail.com/
  • Delivery will be made by the local post network

DHL Express (Tax + Duties Pre-Paid)

  • Delivery is approximately 2-5 business days after the time of shipment
  • Pre-paid duties and taxes at checkout (DDP), no additional charges upon delivery
  • Package is traceable and your shipping confirmation will include tracking information
  • Package can be tracked at http://www.dhl.com/en/express/tracking.html
  • Delivery will be made by DHL Express

DHL Express (Tax + Duties Un-Paid)

  • Delivery is approximately 2-5 business days after the time of shipment
  • Duties and taxes are un-paid, customer is responsible for duties, taxes & fees upon delivery
  • Package is traceable and your shipping confirmation will include tracking information
  • Package can be tracked at http://www.dhl.com/en/express/tracking.html
  • Delivery will be made by DHL Express

Please Note

  • Orders are usually packed and ready to ship 1-2 business days after the order is placed
  • International shipments are subject to customs clearance procedures, which can cause delays beyond the original delivery estimates
  • All prices are quoted in the US Dollar currency for all applicable costs, including shipping, taxes, and duties.
  • Duties and taxes vary by country of destination and will be determined during checkout
  • Shipping, duties, taxes, and applicable fees are nonrefundable for undeliverable or refused shipments.
  • International orders cannot be shipped to a APO/FPO or P.O. Box addresses
  • International orders totals cannot exceed $500.

Duties + Taxes Refund

Unfortunately, we cannot refund your original shipping, duties, taxes, and fees. If you are returning a purchase, you may be eligible for a refund of all or a portion of the duties and taxes. Please contact your local customs office for information.

APO/FPO/DPO Military Addresses

All shipments to APO, FPO, and DPO addresses are sent via UPS SurePost service. Due to military handling time, delivery to some destinations may take up to 21 days.

Multiple Shipping Addresses

At this time, we can only ship to one address per order. To ship to multiple addresses, please call Fenty Beauty Customer Service for assistance at 1.855.440.7474.

Restricted Hazardous Items (Hazmat)

For shipments to Hawaii, Alaska, and Puerto Rico we offer 2 Day and 1 Day Shipping services. We regret that we are unable to ship restricted items to Hawaii, Alaska, or Puerto Rico.

Business Days + Holidays

All orders ship Monday through Friday, excluding federal holidays within the United States. For 2 Day and 1 Day Shipping: Orders must be placed by 12pm EST to be processed on the same business day, otherwise it will be processed the next day.

Packages do not ship from our fulfilment center on the following holidays:

  • New Year's Day
  • Memorial Day
  • 4th of July
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Tracking Orders

When your order is ready to be shipped, you will receive a shipment confirmation email. The majority of our orders are shipped within 1-2 business days after the order has been placed. The email will contain shipment details, your tracking number, and a package tracking link. To track an order on FentyBeauty.com, sign in to access My Account that will contain your order information. You can also contact Fenty Beauty Customer Service to track your order.

For more information or questions, please contact Fenty Beauty Customer Service via email (customerservice@fentybeauty.com) or via phone at 1.855.440.7474. Operating hours are 24 hours a day, 7 days a week, excluding holidays.

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